The Travel Agency built a whole brand around a joke: it is a cannabis store dressed as a travel agent, complete with a "Travel Club," "Frequent Flyers" and an express pickup called "Nonstop." Under the branding, the Union Square flagship at 835 Broadway has a serious structure. It was one of the first CAURD stores in New York City, and it directs more than half of its profits to The Doe Fund.
Opening day in February 2023
The state's license registry lists the Union Square store under The Doe Store LLC, doing business as "Union Square Travel Agency: A Cannabis Store," with CAURD license OCM-CAURD-23-000003. The license was issued on February 3, 2023, and the store opened to the public on February 13, 2023, roughly six weeks after Housing Works made the first legal sale a few blocks south. The shop sits on Broadway just below 13th Street, steps from the Union Square subway hub (4, 5, 6, L, N, Q, R and W trains).
The Doe Fund connection
The Doe Fund provides paid transitional work, housing, training and support to people with histories of homelessness and incarceration. The Travel Agency's about page says the Union Square dispensary directs more than half its profits to that organization, while its Downtown Brooklyn and Fifth Avenue stores are owned by people who experienced cannabis-related injustices. The company describes itself as BIPOC-founded and says it hires formerly incarcerated people and legacy operators with help from community partners.
Four stores, four licenses
The Travel Agency is now a small chain, and each store sits under its own license, listed in the footer of the company's website and in the state registry:
- Union Square, 835 Broadway (The Doe Store LLC), opened February 2023.
- Downtown Brooklyn, on Flatbush Avenue near Atlantic Terminal (GMDSS LLC), opened February 2024.
- Fifth Avenue, 587 Fifth Avenue in Midtown (Terrapin Greens LLC), opened May 2024.
- SoHo, 598 Broadway (Tango Hotel Charlie Ventures, which the state lists as a service-disabled veteran-owned business), opened May 2025.
Points in the rewards program carry across all four. Hours are identical across the chain, so a shopper who works near Fifth Avenue and lives near Atlantic Terminal can treat the stores as interchangeable, ordering ahead at whichever is closest.
Travel Club, Frequent Flyers and Nonstop
The loyalty program is more developed than most. Free Travel Club members earn one point per dollar spent before tax. Paid Frequent Flyer members pay an annual fee (listed at $125, discounted to $99 at the time of writing), receive 200 sign-on points, earn two points per dollar and get 10 percent off in-store purchases of $125 or more before tax. Points expire 365 days after your last purchase. The rewards menu at the time of writing (October 2026) ranged from branded rolling papers at 100 points to a Rythm ounce at 3,000.
"TTA Nonstop" is the express option: prepay online by bank transfer, wait for a QR code by email, then skip the line at a dedicated pickup spot. The company says the process takes under five minutes. Its deals page at the time of writing listed a "spend $65, get a Wyld for $10" offer and build-your-own half-ounce bundles from Rythm and Good Green at 25 percent off; our guide to saving at New York dispensaries explains how to stack offers like these.
Hours, delivery and payment rules
All four stores open at 9 a.m. daily and close at 11 p.m. Sunday through Thursday and at midnight on Friday and Saturday. That is among the latest closing times of any downtown Manhattan dispensary. The Union Square phone number is (646) 777-7420.
Payment is debit or cash only, with no credit cards and no tap-to-pay; the stores have ATMs, and the FAQ notes a fee on debit transactions. Delivery runs every day from 9 a.m. to 11 p.m., later than many competitors' delivery windows, across Manhattan and Brooklyn through a courier partner called Doobie, so expect that logo on the bag. The company also once ran a "Project Pigeon" stunt, partnering with a professional trainer and a flock of 20 birds fitted with custom backpacks that could each carry up to a gram. That pilot has ended, and standard courier delivery is what you will get, but it says something about the brand's sense of humor.
Pre-ordering works with cash or debit at pickup, and the company is strict that the person who placed the order must show matching ID; nobody else can collect it for you. Accepted IDs include a state driver's license, state ID card or passport. The FAQ's legal section is more thorough than most, explaining where adults may consume, why so-called gifting sales are prohibited, and why federal land is off limits.
The online menu covers vapes, pre-rolls, flower, edibles, drinks, topicals, tinctures, concentrates and CBD, with filters for women-led, Black-led, LGBTQ-led, Latine-led, AAPI-led and veteran-led brands. That filter set is genuinely useful if you want to direct your spending, and a staff-picks filter offers a shortcut for indecisive shoppers. Featured partners on the site at the time of writing included Wyld, which had its own menu tab, and Rythm, which dominated the rewards menu. The company says its budtenders receive classroom and practical training plus weekly education, and it pitches them as guides for both beginners and terpene nerds.
Union Square neighbors
Within a ten-minute walk you can reach two other first-wave CAURD stores.
- Housing Works Cannabis Co (750 Broadway), five blocks south, opened first, in December 2022, and runs as a 100 percent charity dispensary, but it closes earlier in the evening.
- Smacked Village on Bleecker Street, run by the Conner family, pairs its shop with a downstairs comedy and event room.
The Travel Agency's advantages are hours, the rewards program and the multi-store network. Location helps too: the store is across Broadway from the Strand bookstore and a block from Union Square Park, where the Greenmarket runs several days a week, so it slots easily into an afternoon downtown. Compare the area's stores in our guide to the best dispensaries in Manhattan, and if a half-ounce bundle is tempting, our weed measurements explainer shows how much that actually is. Citywide promotions are rounded up on our NYC deals page.
Who gets the most out of it
The Union Square store is a good match for shoppers who want late hours near a major transit hub, regulars who will make use of a structured rewards program, and visitors who want their purchase tied to a clear social mission. If you only carry a credit card, plan ahead, because it will not work here. Confirm hours and deals with the store before going.